Terms of Business

These Terms of Business (“Terms”) govern the purchase of goods, repair services, and the device buyback programme provided by Deal Centre Ltd, trading as Scanner Valley (“we”, “us”, “our”).

Scanner Valley is a commercial, Business-to-Business (B2B) vendor. By placing an order, requesting a repair, or participating in our device buyback programme, you (“the Client”, “you”) agree to be bound by these Terms.

1. B2B Status & Contract Formation

• Business-to-Business Only: Our website, quotes, and sales channels are intended exclusively for commercial entities, trade clients, and healthcare/pharmacy professionals. By ordering from us, you confirm you are acting in a business capacity. Consumer cancellation and return cooling-off rights do not apply to these transactions.
• Order Acceptance: A legally binding contract is formed only when we issue a formal invoice, order confirmation, or dispatch the goods. We reserve the right to decline any order or quote request at our sole discretion.

2. Products, Pricing & Payment

• Pricing & Description: Prices and product availability are as quoted directly by our sales team or displayed on our official sales channels. All trade prices are subject to VAT at the prevailing rate unless stated otherwise.
• Hardware Grading: Refurbished or pre-owned barcode scanners and Auto ID equipment are rigorously tested and graded prior to sale. Cosmetic variations or operational specifications relevant to the grade will be disclosed at the point of sale.
• Retention of Title: Legal ownership and title of any goods supplied remain strictly with Deal Centre Ltd until we have received full, cleared payment for those goods. Risk of loss or damage transfers to the Client immediately upon delivery.

3. Warranty & Returns Policy

• Commercial Warranty: Equipment sold by Scanner Valley is backed by a standard trade warranty for the specific duration stated on your invoice or product listing. This warranty covers internal hardware and component failures under normal operating conditions.
• Exclusions: The warranty strictly excludes faults caused by accidental damage, liquid ingress, drops, unauthorized modification, or general commercial wear-and-tear.
• Return Procedure: All warranty claims or return requests must be reported directly to sales@scannervalley.com within the warranty window. Return shipping costs for verified defective items will be handled in accordance with the specific trade agreement or platform terms under which the item was purchased.

4. Device BuyBack Programme

• Conditional Quotes: All quotes issued for device buybacks are preliminary estimates based entirely on the description, model, and grade criteria you provide online or via email.
• Physical Inspection: Final acceptance and payment are strictly conditional upon physical receipt and verification at our processing centre. If the hardware condition, quantity, or technical specification differs from your description, we reserve the right to issue a revised valuation or reject the batch.
• Rejected Batches: If a buyback offer is rejected or revised and you request the return of your items, shipping fees may apply.
• Data Erasure Responsibilities: The Client is solely responsible for ensuring all sensitive corporate, pharmacy, or patient data is completely wiped from any buyback devices prior to shipping them to us.

5. Hardware Repair Services

• Turnaround Estimates: Timeframes quoted for repair services are reasonable business estimates and are not guaranteed. Turnarounds may fluctuate based on diagnostic complexity and parts availability.
• Diagnostic Fees & Approvals: A formal diagnostic report and repair quotation will be provided to the Client before any chargeable or structural repair work is executed. If a repair is declined, a standard diagnostic or return shipping fee may apply.

6. Limitation of Liability

• No Indirect Losses: To the maximum extent permitted by law, Deal Centre Ltd shall not be liable to the Client for any indirect, consequential, or economic losses. This includes, but is not limited to, loss of profit, operational downtime, dispensing delays, or business interruption arising out of the use, failure, or delayed delivery of our hardware or repair services.
• Maximum Cap: Our total liability under or in connection with any contract shall be strictly limited to the total monetary amount actually paid by the Client for the specific goods or services that caused the dispute.

7. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of them shall be governed by and construed in accordance with the laws of England and Wales. Both parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute.

Contact Us / Corporate Information

Deal Centre Ltd
Trading as: Scanner Valley
Registered Office Address: The Weston Centre, Weston Road, Crewe, Cheshire, CW1 6FL
General & Sales Enquiries: sales@scannervalley.com
Legal & Privacy Enquiries: legal@scannervalley.com
Phone: 01270 433033